Delivery and returns

 

Delivery

 

Deliveries are made by courier or can be collected from our warehouse. Orders sent by courier will be delivered Monday to Friday between 8am and 6pm and require someone to receive and sign for the delivery.

Orders are normally dispatched within 24 hours. Saturday, Sunday and Bank holidays are NOT included. We will notify you of any change of delivery by e-mail or telephone providing that we have your correct details with the order.

For delivery charges please refer to your checkout basket or order receipt. Delivery charges vary according to weight and value. Please note that delivery prices quoted are for UK mainland only.

 

Returns and refunds

 

Our returns and refunds policy can be found within our term and conditions which are downloadable here.

 

Faulty goods

 

Our faulty goods policy can be found within our term and conditions which are downloadable here.

If you do need to return goods then please complete our Returns form which can be found clicking here and fax it to us on 01252 667799.